At Nina Luxury Car, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you rent a vehicle through our services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
a. Personal Information
- Contact details such as your name, email address, phone number, and billing address.
- Identification details such as your driver’s license, passport, or other government-issued identification.
- Payment information such as your credit or debit card details.
- Booking information such as rental history, preferences, and transaction details.
b. Automatically Collected Information
When you visit our website, we may automatically collect certain data through cookies, web beacons, and similar technologies:
- IP address and location data.
- Browser type and device information.
- Usage data such as the pages you visit and how you interact with our site.
2. How We Use Your Information
We use your personal information to:
- Process rental reservations and payments.
- Verify identity and eligibility for renting a vehicle.
- Communicate with you regarding your booking, special offers, or service updates.
- Improve customer service by analyzing website performance and user preferences.
- Comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following situations:
- With service providers who assist with payment processing, customer support, or website hosting.
- With law enforcement or government agencies if required by law, to protect our rights, or in response to a court order.
- With insurance companies or relevant third parties in case of an accident or legal claim involving your rental.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of payment information during transmission.
- Secure servers and restricted access to your personal data.
- Regular security audits to detect vulnerabilities.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Accessing your data: You may request a copy of the personal information we hold about you.
- Updating your data: You can update or correct inaccurate personal details.
- Deleting your data: In certain circumstances, you may request that we delete your personal information.
- Opting out of communications: You may unsubscribe from promotional emails at any time by following the instructions in the email.
To exercise these rights, please contact us at [email@example.com].
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to:
- Improve website functionality and enhance your user experience.
- Analyze site traffic and user behavior.
You can control cookies by adjusting your browser settings. However, disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before submitting any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of how we are protecting your information.